HOW TO HELLO&GOODBUY
Our Sourcing ProcessHOW TO HELLO&GOODBUY
Our Sourcing ProcessA Second Chance at Happiness
At Hello&GoodBuy we believe in giving preloved clothing a second life. We’ve created a sourcing process that prioritizes quality, sustainability, and community impact. Here’s how we acquire the treasures you find in our showroom:
Store Credit: A Sustainable Cycle
Looking to refresh your wardrobe the mindful way? Trade in your preloved, high-quality fashion for store credit at Hello&GoodBuy.
How it works:
Step 1: Send Us Photos
-
-
- Share a few clear pictures of your items via Instagram or WhatsApp so we can get a preliminary idea of your collection.
-
- Step 2: In-Person Assessment
Choose what’s easiest for you: - We’ll come to you (100 AED fee applies)
- Or, drop off your pieces at our welcoming showroom
- Step 3: Get Your Offer
After evaluating your items, we’ll offer you a total amount in store credit. Valid for 3 months and redeemable on any future purchase.
What we accept:
Our thorough assessment process ensures that we maintain a strict standard of quality and curate brands that align with our values. To maintain our standards, store credit is not offered for:- Gym wear, loungewear, and basics
- Knitwear, jeans, or simple black staples
- Visibly worn shoes or costume jewelry
These items are still appreciated as donations (see below.
- Step 2: In-Person Assessment
-
Donations: Giving Back to the Community
Have items you no longer need but don’t want store credit? Donate them! We’ll take care of everything – just let us know, and we’ll even pick them up from your home, without any fees.
Please note:
We do not accept undergarments. We kindly ask that donations be clean, in good condition, and something you’d feel good passing on to a friend or sister.
Every donated item that sells contributes to meaningful projects, including:
- Funding girls’ education in Ghana.
- Planting a tree for every sale, in partnership with One Tree Planted.
- Supporting mangrove reforestation efforts within the UAE.
Your donations help us make a positive impact on both the environment and communities in need.
Luxury Consignment: Exclusive Pieces
If you have designer or luxury items you’d like to part with, our consignment service ensures they’re treated with the care and attention they deserve.
How to get started:
- Read the Luxury Consignment Form.
- Book an appointment for a thorough inspection of your pieces. Please bring all inclusions of your items.
We accept select luxury brands that align with our quality and ethical values. Once approved, your item will be showcased in our showroom and on our website.
Our Commitment
We are committed to responsible sourcing, ensuring that every piece in our collection meets our quality standards and contributes to a more sustainable fashion future.
By choosing to shop with us, you’re not only finding unique and stylish pieces, but you’re also supporting a business that cares about the planet and its people.